Privacy Policy

YOUR PRIVACY

At www.westcork.com.au, we are dedicated to safeguarding your privacy as an online visitor to our website. We utilize the information collected to enhance the services we offer you. Respecting the privacy and confidentiality of the information you provide, we operate in accordance with the Australian Privacy Principles. Please carefully review our privacy policy below.

You have the option to update your details at any time by informing us in writing via email. All information received from our clients is safeguarded by our secure server. Our secure server software encrypts all customer data before transmission to us. Additionally, all customer data collected is protected against unauthorized access or use. We do not store credit card information on our servers.

STORAGE AND SECURITY OF YOUR INFORMATION

We collect and securely store information you input on our website or provide to us through other means. This may include basic contact information such as your name, phone number, address, and email address, which enables us to send information or process your service orders. Additionally, we may gather supplementary information when you provide feedback, update your preferences, respond to surveys, or communicate with our customer support.

Personal information collected may be used to send you direct marketing material, website updates, and newsletters, provided you have registered or subscribed to such publications. If you wish to stop receiving such information, you can unsubscribe at any time, and your request will be promptly actioned.

We strictly utilize individual profiles and company details for their intended purposes only. Details are shared with third-party suppliers only when required by law, for purchased goods or services, or to protect our legal rights.

We respect the privacy of our online visitors and may collect personally identifiable information through this website. This includes information volunteered by you to respond to queries or comments and to distribute e-newsletters ("Personal Data").

We undertake reasonable measures to maintain the confidentiality of your Personal Data while it's in our possession or control. Your Personal Data will not be knowingly shared with any third party except our service providers, who assist in delivering the information and/or services to you, provided they agree to adhere to our privacy standards outlined in this policy.

COOKIES

Cookies are small files stored in your web browser that gather information about your browsing behavior. They enable websites to customize their configurations according to your preferences. Cookies do not access information stored on your computer or any personal information (e.g., name, address, email address, or phone number). While most web browsers automatically accept cookies, you can opt to reject them by adjusting your browser settings, although this may limit your access to certain features of our website.

Our website employs cookies to analyze traffic and enhance visitor experience. Additionally, cookies may be utilized to deliver targeted ads to visitors through third-party services like Google Adwords, which may appear on our website or others you visit.

DISCLOSURE OF YOUR INFORMATION

Occasionally, we may need to disclose certain information, including your Personal Data, to comply with legal obligations such as laws, regulations, court orders, or law enforcement requests. Your Personal Data may also be used to safeguard the rights, property, or safety of www.westcork.com.au, our customers, or third parties.

In the event of a change in control of our businesses, such as through merger, sale, or asset transfer, customer information, including your Personal Data, may be disclosed to potential purchasers under confidentiality agreements. Such disclosures will be made in good faith and as required by the aforementioned circumstances.

THIRD PARTIES

We do not engage in the sale or trading of personal or customer information. Your personal details will never be disclosed to third parties unless necessary for products or services you've purchased, or to protect the rights, property, or safety of www.westcork.com.au, our customers, or third parties, or as required by law.

However, we may utilize your information in a general capacity, without identifying you by name, to generate marketing statistics, identify user demands, and improve our website and services.

SECURITY

Ensuring the security, integrity, and privacy of personal information submitted via our website is paramount. We regularly update our security measures in line with current technologies.

LINKS

Our website may contain links to other websites for your convenience. However, these links do not imply sponsorship, endorsement, or approval of these websites. We are not responsible for the privacy practices of such websites and encourage users to review their privacy policies upon leaving our site.

CHANGE IN PRIVACY POLICY

To maintain the currency of our privacy policy, it is subject to change. Any modifications will be effective immediately upon posting on our website. We advise visiting periodically to review our privacy policy.

If you have any questions or concerns about our privacy policy or the use of your personal information, please contact us on 02 8599 7285.